Hard Rock Hotel New York

I have to say our stay at the hard rock was just perfect!! travelling from the UK first time visiting New York, after reading a few negative comments on the fire alarm going off at silly times in the morning and not so helpful staff we were worried about our choice of hotel! and I have to say that it was the best choice we made!! the hotel was excellent!! The location was perfect, staff were friendly and polite, rooms were clean and big enough for 2, the bar in the main lobby was beautiful and the the bar upstairs was also great with a good atmosphere! I was also worried about the gym facilities as I couldn’t seem to find any reviews or pictures of this! so if you are a gym goer like me you will not be disappointed!! it’s fully equipped, clean and new and it’s 24 hrs! I will have to give this hotel 10/10 and would stay again when next in New York !! :)

I like everything about Hard Rock Hotel in this specific location, they’ve sat a new standard that all Hard Rock hotels should follow. From the moment when you arrive and bellman take your bag you feel that this hotel is really Rocking. Their HRD deserve a hospitality award since they have one of the best staff in New York City. —- Amarissa - Manager, who’ll make sure that you’re as comfortable as possible and be able to help with anything! Sally - Frondesk Rockstar! - about her I’d need to write a separate article, as the way how she treat the guests is like staying at her own house, as she gives you that special attention and energy that most of the corporate chains are missing. Michael - Concierge - whatever you need he’ll cover you either if it’s a dinner in the moat fancier restaurant or VIP car ride. Shawn - Facility Manager - big respect to the facility manager that have everything under control and even greets all the guests as elevator as the hotel owner ( I even though he’s the owner when I met him in the elevator) overall awesome experience and would recommend this hotel to anyone that want to have special connection to the city and who wants to feel real NYC vibe.

The hotel is AMAZING - modern, great location, well insulated for sound, comfortable beds and nice linen, stunning bathroom, coffee maker and water, mini fridge, steamer and hairdryer in room, really nice gym and the staff were exceptionally friendly and helpful.

Excellent location! Walking distance from tons of landmarks and restaurants. The rooms were spacious, clean, and the staff was friendly, professional, and accommodating! We highly recommend this property and will definitely visit again.

location was good