Hard Rock Hotel New York

We did not eat breakfast at the hotel. If it was included we were unaware and decided to eat elsewhere. The staff was helpful. The rooms were spotless and the cleaning lady was helpful and kind. And the car service you had at the hotel saved us! it wasn't much more than UBER and the driver Alejandro was great, and the vehicle was plush! If it wasn't for the car service ready for a last-minute trip we would have not made our flight home. Also, the fact you held on to our bags all day made us not worry as we explored NY waiting on our flight. While the price of your hotel was a little steep for us vacationers, it was a high-end experience that made the price seem more palpable. Overall staff was nice and informative, I wasn't sure what I was expecting, but it was above my expectations. We did not like Times Square but the hotel made getting back from a hot day of walking extremely relaxing.

If central is the right word for Manhatton then this hotel was in a great location. Great entrance and great roof too bar. Rooms were very comfy . Shower was massive and everything very clean and to hand

The location is perfect, if you don't mind walking, you can go to the multiple city's monuments, museums and attractions. We tried one morning the breakfast but you can get other good (and less expensive) options around the hotel. We eat dinner at NYY and the steak was very good (if you like it rare). The cocktails at the Sessions bar, awesome, we tried the signature ones and the normal ones, like mojitos. We stayed 4 nights and the rooftop bar RT60 was not available on 2 nights due to special events and when we went to try their cocktails, not so good. There is a concierge service that can help you with airport transportation (when you leave) if you need it.

Room was very spacious for NYC. Bed clothes and towels very nice materials. Shower was excellent. Free Water / Coffee in the room was a very nice touch.

The location of this hotel was perfect for Times Square. The theme of the hard rock hotel was fantastic with musicians outfits on display, plus some great music throughout the hotel foyer and lifts. The bedrooms are a perfect size for a couple, comfy beds, fab views, quiet. Each room has a theme - ours was Bruce Springsteen. All rooms have an Alexa, a huge tv, coffee machine, rainfall shower etc etc. Luxurious feel to the entire hotel. We will be back to stay here later this year. The rooftop bar is very beautiful with a real luxury feel about it. Cocktails very nice and the view on the outside part of this bar is amazing. All staff very helpful and friendly. Security is great too as lifts will only go up if you have a room card.